Healthcare Psychology and Communication Skills: As per the latest PCI B.Pharm syllabus NEP2020

About The Book

Healthcare Psychology and Communication Skills (BP-103T) has been developed in accordance with the Pharmacy Council of India (PCI) syllabus under the New Education Policy (NEP) 2020 for the First-Year Bachelor of Pharmacy (B.Pharm) programme. The book provides a comprehensive understanding of psychological, behavioural, and communication principles essential for pharmacy professionals.
The book presents the subject in a systematic and learner-friendly manner, covering psychology in healthcare, personality, learning, memory, motivation, stress, communication skills, empathy, patient counselling, health literacy, ethics, digital communication, behaviour change theories, and psychosocial aspects of illness. Each chapter is designed to strengthen conceptual clarity and practical application.
Special emphasis has been placed on competency-based learning, patient-centred care, clinical relevance, and professional communication skills. The language is simple, precise, and aligned with the latest PCI curriculum, making the book suitable for undergraduate students, teachers, and healthcare professionals.
This textbook has been prepared through the collaborative efforts of academicians, researchers, and pharmacy educators. Every effort has been made to ensure that the contents are authentic, updated, and academically relevant. It is hoped that this book will help students develop sound professional knowledge, ethical values, effective communication skills, and confidence in healthcare practice.

About The Author

Lalit Verma is an Assistant Professor at Bhagwant Institute of Pharmacy, Muzaffarnagar, Uttar Pradesh. He has extensive experience in pharmacy education, academic coordination, scholarly writing, and curriculum development. He has actively participated in workshops, faculty development programmes, seminars, conferences, and research activities. His academic interests include pharmaceutical sciences, pharmacy education, research methodology, and student-centric learning. He has contributed to research publications, academic collaborations, and book projects, with a commitment to producing high-quality educational resources for pharmacy students and young researchers.

Amit Rathore is an M.Pharm Research Scholar in the Department of Pharmaceutical Sciences, Gurukula Kangri (Deemed to be University), Haridwar, Uttarakhand. He previously served as a Lecturer at Shri Ram College of Pharmacy, Muzaffarnagar. His academic interests include pharmacology, pharmaceutical research, scientific writing, and healthcare education. He has actively participated in numerous workshops, conferences, seminars, and research activities, and has authored research papers, review articles, and book chapters. His continued involvement in research, academic publishing, and textbook development reflects his dedication to advancing pharmaceutical education and promoting evidence-based learning.

Mo Imran is an Assistant Professor at Bhagwant Institute of Pharmacy, Muzaffarnagar, Uttar Pradesh, India, with a strong commitment to excellence in pharmaceutical education, academic mentoring, and research. He has been actively engaged in teaching undergraduate pharmacy students and has contributed to curriculum development, academic coordination, and student-centered learning. His academic interests include pharmaceutical sciences, clinical pharmacy, pharmacology, healthcare education, and research methodology. He has participated in numerous national and international workshops, seminars, conferences, faculty development programmes, and continuing education initiatives, enhancing his professional expertise and academic outlook. He has contributed to research publications, review articles, and academic book chapters, reflecting his dedication to scientific writing and evidence-based education. Through his involvement in teaching, research, and scholarly publishing, he continues to promote innovation, critical thinking, and academic excellence while inspiring future pharmacy professionals.